Cartelago support

Talk to a human.

For order questions, shipping, Your Magic access, wholesale inquiries, or help choosing your next release.

Orders

Include the email used at checkout or your order number so we can find the order quickly.

Your Magic

Access purchased releases in Your Magic with your Shopify customer account. If a release is missing, include your order number and product name when you contact us.

Send a note.

Short is perfect. Tell us what happened and what product or order it is connected to.